Data missing after an update

Most “empty app” moments are sign-in or sync timing — not permanent loss. Work through these steps before assuming data is gone.

1. 1Confirm you’re signed into the same account you used before.
2. 2Force-close and reopen the app; wait for sync indicators to finish.
3. 3Check Settings → cloud sync / backup is enabled.
4. 4If you recently got a new phone, restore from the old account rather than creating a new one.
5. 5Contact support with your account email and approximate last log date if nothing returns.