Privacy Policy

Last updated: June 27, 2026

1. Introduction

PeptIQ ("we," "our," or "us") provides a mobile app, website, and optional AI-powered tools for peptide tracking, education, and related workflows. This Privacy Policy explains what we collect, how we use it, when we share it with service providers, and what choices you have.

Some information stays on your device by default. Other information is sent to our backend, analytics, communications, payment, advertising, or AI processing providers when you choose features that require it.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, login details, and profile information if you create an account
  • Health and Tracking Data: Injection logs, peptide data, protocols, notes, reminders, vitals, and wellness information you choose to record
  • Support and Form Submissions: Messages you send through support, contact, waitlist, or feedback forms
  • AI Inputs: Prompts, images, screenshots, doctor notes, vial labels, and other content you choose to submit to our AI features

2.2 Automatically Collected Information

  • Device and App Information: Device type, operating system, app version, language, browser details, and coarse device identifiers
  • Usage and Diagnostics: Feature usage, screen views, referral and attribution data, crash data, and performance diagnostics if enabled
  • Website Tracking Data: Cookies, pixels, page views, UTM parameters, referrers, and lead or conversion events on our website
  • Purchase Metadata: Subscription status, entitlement state, product identifiers, and billing platform details from app store purchases

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Authenticate your account and sync or restore your data across devices if you enable cloud features
  • Send you notifications and reminders (if enabled)
  • Respond to support requests, feedback, waitlist submissions, and contact forms
  • Analyze usage patterns, campaign performance, and conversion funnels
  • Process subscriptions, restore purchases, and manage entitlement status
  • Provide AI features, including chat, protocol tools, image parsing, and claim-auditing workflows
  • Detect and prevent fraud or abuse
  • Improve products, analytics, research aggregates, and PeptIQ Wiki or community insights derived from usage patterns

4. Anonymization and Individual Data

We do not sell your personal information. Individual dosing logs, injection records, wellness notes, and other personal health data you enter are not sold or shared with third parties in a form that identifies you.

When we work with service providers, we share only what is necessary to operate the Service. Providers are contractually required to protect that information and use it solely to perform services on our behalf, except where you have directed otherwise or the law requires disclosure.

5. Aggregate and De-Identified Data

We may create anonymized, de-identified, or aggregated datasets from app usage, tracking logs, and related information. These datasets are processed so they cannot reasonably be used to identify you.

We may use aggregate data for statistics, trend analysis, PeptIQ Wiki content, community insights, marketing performance measurement, and product development. Aggregate insights may describe patterns across many users—for example, commonly tracked compounds or typical logging behavior—but they do not reveal your individual records.

6. Local-First Storage and Security

In the mobile app, your logs, protocols, reminders, and wellness data stay on your device by default. If you create an account, enable cloud sync, request support, use analytics, or use AI features, the information needed to provide those services is transmitted to our providers.

We use reasonable administrative, technical, and organizational safeguards designed to protect your information, including encrypted transport, access controls, and managed cloud infrastructure. No internet-connected service can be guaranteed to be completely secure, but we work to limit access, retention, and exposure to what is necessary for the Service.

7. Service Providers and Third-Party Sharing

We do not sell your personal information. We share data with service providers only to operate the Service, measure performance, communicate with you, process purchases, or provide AI features.

  • Supabase: Authentication, database, and optional cloud sync for account-backed app data
  • RevenueCat and Apple / Google: Subscription processing, purchase validation, and entitlement status
  • PostHog: Optional product analytics, attribution, and diagnostics
  • Customer.io and Resend: Lifecycle, transactional, and support email delivery
  • Vercel Analytics, Google Tag Manager, Meta Pixel, and Meta Conversions API: Website analytics, advertising attribution, and lead measurement
  • OpenRouter and model providers such as OpenAI, Anthropic, and Google: AI chat, protocol tools, image parsing, and related AI responses
  • Transcript24: Transcription in the web Claim Auditor workflow when audio or social content needs transcription

8. AI Features and Data Use

If you choose to use an AI feature, we send the content you provide and the context required to fulfill your request to our AI processing providers. This may include free-form text, uploaded images, screenshots, visible text in photos, structured protocol data, or claim-auditing inputs.

We use this information to generate the requested output, monitor abuse, debug failures, and improve feature reliability. Do not upload content you do not want processed. AI outputs may be inaccurate and should be reviewed before use.

9. Tracking, Cookies, and ATT

Our website uses cookies and similar technologies for analytics, attribution, and advertising measurement. In the mobile app, analytics and attribution features are optional. On iOS, where required, we request App Tracking Transparency permission before enabling cross-app or cross-website tracking.

If you decline tracking or disable analytics, core app functionality will still work, but certain attribution and product analytics features will be limited or disabled.

10. Your Rights and Choices

You can:

  • Access or correct your account information
  • Reset or delete your app data and request account deletion
  • Opt out of analytics, tracking, notifications, or marketing emails
  • Choose whether to enable cloud sync or AI features
  • Request access, export, or deletion by contacting us

To exercise these rights, use the in-app settings or contact us at [email protected].

11. Data Retention

We keep data for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. On-device data remains until you delete it. Cloud, support, purchase, and analytics records are retained according to operational and legal needs, or removed when no longer required.

12. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the date on this page and, when required, provide additional notice in the app, on the website, or by email.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Support: peptiq.io/support
Data deletion: peptiq.io/data-deletion